Frank Lee, President of
Workopia, Inc. awarded
Microsoft CRM MVP - Most
Valuable Professional -
only 33 in the world
Talk with a Workopia
Microsoft CRM Specialist |
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21 Microsoft Dynamics
CRM 4.0 and CRM Online
Showcase
Customers -
Workopia helped four of them
Workopia quoted in CRN
article
on Microsoft CRM Live
On-Demand Marketplace
Workopia quoted in
TMCNet article on Microsoft CRM service for
small businesses nationwide
Workopia quoted in
Search CRM article on Microsoft CRM 3.0 as well as one of our
Microsoft CRM 3.0 showcase customers - Euphonix, Inc.
Only
18 Microsoft CRM 3.0
Showcase customers in the
world, Workopia helped
two
Workopia Small Business
Microsoft CRM 3.0
Showcase Study
for
RightNow Business System
Workopia Medium Business
Microsoft CRM 3.0
Showcase Study
for
Euphonix, Inc.
"One of the best investments we
have made. Thanks again!!!"
- David Hernandez
Trifecta Communications
Orlando, FL
"Thanks again for the quick response and
excellent support. You guys rock!!!"
- Aram Sarkissian
Accurel Systems
Sunnyvale,
CA
Workopia quoted in CRN
article
on Microsoft CRM Live
Software As A Service
Workopia quoted in
recent article on Microsoft CRM 3.0 as well as one of our
Microsoft CRM 3.0 showcase customers -
Euphonix, Inc.
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Microsoft CRM How To Guides and Articles
Microsoft Dynamics CRM Online only
Microsoft Dynamics CRM 4.0 and CRM Online
Click
Here for
Microsoft CRM 3.0 and 1.2 How To Articles
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Using Microsoft Dynamics CRM
4.0
Lot of good links to information and tools to help you get the
most out of Microsoft Dynamics CRM 4.0
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How
To: Installing On Premise Microsoft CRM 4.0 for Outlook
Client
Step by step with screen shots
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How
To: Using field delimiter characters in the Data Migration
Manager (DMM) and Import Data Wizard source files
To run data import and data migration, you have to prepare a
source file that contains the data you want to import.
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How
To: Importing Data using Microsoft CRM 4.0 Import Data Wizard
Importing Data in Microsoft CRM 4.0 Made Easier
Using the Auto Mapping Feature
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How
To: Updating existing data in Microsoft CRM 4.0
In Microsoft Dynamics CRM 4.0, it is possible to export the
Microsoft CRM data, modify and re-import data using a tool
called MSCRM Import
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How
To: Exporting Bulk Data in Microsoft CRM 4.0 or CRM Online
There is no facility to Bulk Export the data from Microsoft
Dynamics CRM. This sample tool allows users to connect to CRM On
Premise or CRM Online organization and export
records of CRM entities in form of CSV files
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How
To: Importing Data using Microsoft CRM 4.0 Data Migration
Manager (DMM)
The new Data Migration Manager tool in Microsoft Dynamics CRM
4.0 can be used to import and link multiple related entities
from CSV files
Data migration overview
Fundamentals on DMM Data Map
Record Owner Information Migration using DMM
Pick list and Bit Data Migration using DMM
Migrating Notes and Attachments using DMM
Defaulting the Status and Status Reason attributes
Migration Deletion support in DMM
Advanced Transformations support in DMM
Advanced Transformation Mappings in DMM
Advanced Data Migration Map Editor for DMM
Express vs. Standard Mode in DMM
Data migration troubleshooting
Error Handling in Data Migration Wizard
DMM Tips and Tricks
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How
To: Running Mail Merge
MSCRM 4.0 Mail Merge is able to run on both the Outlook and the
web clients, the Outlook client provides more functionality than
the web client
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How
To: Using both BCM and CRM Add-ins with Outlook
Some customers are installing both CRM and BCM add-ins in
Outlook. This will cause Outlook to crash...
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How
To: Customizing Marketing List (List Member View)
The ability to Customize the List Member View of a marketing
list has not been made available in the Customization area of
the UI, but can still be achieved with the UI in other means by
using the Advanced Find feature.
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How
To: Setup CRM Client AutoUpdate (On Premise Only)
A new feature in CRM 4.0 is for administrative ability to prompt
clients to install patches on their CRM client.
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How
To: Adding Activities to the Contact form in an iFrame
Displays the Contact's Activities within the Contact form
content area vs. the left navigation menu
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How
To: Setting Up a CRM Sales Process
Overview of how the sales process can be implemented in
Microsoft CRM. This is a very simple, three stage sales process
where the pipeline phase is set and the probability is
incremented from 20 to 40 to 95% as activities are completed or
canceled
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How
To: Setting up Microsoft CRM to make it available from the
Internet (On Premise Only)
Covers how to set up the Microsoft Dynamics CRM 4.0 Web site to
make it available from the Internet
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How
To: Moving the Microsoft Dynamics CRM 4.0 deployment (On Premise Only)
Describes the steps that you must follow to move the Microsoft
Dynamics CRM 4.0 deployment
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How
To: Managing size of AsyncOperationBase table in CRM 4.0 (On Premise Only)
The asyncoperation entity is used in CRM 4.0 to manage various
system jobs by the CRM Asynchronous Processing Host
(MSCRMAsyncService) windows service. Over time this table
accumulates large number of records leading to large databases
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How
To: Using Workflow to Configure Business Data Auditing
Auditing is a common requirement with business applications
including CRM. This article will talk you through the
basics of creating comprehensive auditing for your Microsoft CRM
4.0 deployment
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How
To: Encrypting Microsoft CRM Data on Computers Running Windows
Vista and Windows XP
White paper explains how to use Microsoft BitLocker Drive
Encryption (BitLocker) and Encrypting File System (EFS) to
protect data stored on Microsoft Dynamics CRM clients for
Outlook
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How
To: Sending an Email When an Opportunity is Assigned
In the email, you can include any attribute information that is
associate to the opportunity
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How
To: Downgrading a license key after you install Microsoft CRM
4.0 (On Premise Only)
You may have to downgrade the license key that you used when you
first installed Microsoft CRM 4.0. For example, you installed
Microsoft CRM 4.0 by using a trial Enterprise license key.
However, you have to downgrade to a Professional license key or
Workgroup license key
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How
To: Publishing Microsoft CRM 4.0 through ISA Server 2006 (On Premise Only)
For this post we chose to let ISA handle the SSL Certificates
and CRM handle the authentication (IFD)
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How
To: Building Reports for CRM 4.0 using SQL Server 2008 and
Report Builder 2.0 (On Premise Only)
SQL 2008 Reporting Services introduces a brand new set of
components to be used in reports. A wide variety of chart types,
gauge types and matrix reports have been introduced to provide
the Dynamics CRM user extremely useful reporting tools and a
fantastic user experience
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How
To: Configuring Microsoft Dynamics CRM 4.0 Internet Facing
Deployment (IFD) (On Premise Only)
This document covers how to set up the Microsoft Dynamics CRM
4.0 Web site to make it available from the Internet via IFD
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How
To: Deploying Microsoft CRM 4.0 Outlook Client via SMS
Explains the techniques to deploy Microsoft Dynamics CRM 4.0
Outlook Client through Microsoft Systems Management Server (SMS)
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How
To: Bulk Tracking Outlook Contacts to Microsoft CRM 4.0
Microsoft CRM 4.0 introduced a way to "bulk" track, set
regarding or set parent on records in Outlook
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How
To: Backing up your Customizations in Microsoft CRM 4.0
It's a good idea to back up (Export) your Microsoft Dynamics CRM
4.0 Customizations on a fairly regular basis - after you create
or alter any of your Entities, Workflows, Security Roles, etc.
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How
To: Adding related entities' attributes to Microsoft CRM v4.0
view
This is one of coolest features in Microsoft Dynamics CRM 4.0.
It gives us the ability to add attributes from Many-to-1
(Lookup) related entities to a view grid
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How
To: Converting an incoming email to a case (or a lead)
Use the new Microsoft Dynamics CRM 4.0’s workflow capabilities
to automatically convert emails into cases
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How
To: Configuring the Microsoft CRM 4.0 Site Map
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How To: Creating a Custom Search Button on a Contact Form
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How
To: Accessing User-Created Views Through IE Favorites
Here's a way to more quickly access information in Microsoft
Dynamics CRM 4.0 within Internet Explorer (IE) that is relevant
to you
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How
To: Understanding the Microsoft CRM Security Model
Microsoft CRM 4.0 Security Model is the same as 3.0
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How To:
Displaying the Parent Account field from the Microsoft CRM 4.0
contact form in the Outlook 2003 Contacts view
Very useful for folks that like to view Parent Account info in
regular Outlook Contact view, great for sorting and cleanup...
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Click
Here for Microsoft
CRM 3.0 and 1.2 How To Articles
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Microsoft
Dynamics CRM Evaluation Online Access 24x7
Sign-up for our online Microsoft Dynamics CRM evaluation
environment sessions. Evaluate the latest version of
Microsoft Dynamics CRM at your own pace without any setup or
demo download (see Microsoft Dynamics
CRM Outlook
and Web Client in action). "Try before you buy"
Contact us for details
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FREE - CRM Online Statistics for Microsoft Dynamics CRM Online
FREE Software utility
reporting the current record count of the
following Microsoft CRM entities: Account, Contact, Lead, Opportunity
and much more. It reports the break down for
the different record states, Lead count from different Lead
Sources and the count of Opportunity records originated from a
Lead record. Microsoft Dynamics CRM Online
ONLY.
FREE Download
CRM Online
Statistics FREE Download
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Workopia, Inc.
Customer Case Studies &
Testimonials
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Blog:
Workopia Microsoft CRM Blog
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Workopia selected for Microsoft CRM partner success story
When Workopia executives wanted to better address the customer
relationship management (CRM) needs of smaller businesses, they
turned to the Microsoft Partner Program and Microsoft Dynamics
CRM
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Are you looking for experienced Microsoft CRM consultants?
If you are looking for some expert Microsoft CRM help - contact us to talk to our Microsoft
CRM specialists. We offer
onsite or
remote help assistance to your Microsoft
CRM needs. Free Microsoft CRM assessment.
Contact us for details
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Microsoft Dynamics
CRM
Microsoft Dynamics CRM is a complete customer relationship management
solution that provides all of the tools and capabilities needed to
create and easily maintain a clear picture of customers from first
contact through purchase and post-sales. With modules for
sales, marketing, and customer service, Microsoft CRM delivers a
fast, flexible, and affordable solution that drives consistent,
measurable improvements in every business process, enables closer
relationships with customers, and helps your company achieve new
levels of profitability.
Workopia, Inc. is the
premier Microsoft
CRM certified specialist serving
small medium size businesses
nationwide.
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