Microsoft Dynamics CRM How To
Series
How To: Submitting a Support Request for Microsoft
Dynamics CRM Online
By Frank
Lee, Workopia, Inc.
The following step by
step instructions with screen shots show how to submit a support request for Microsoft
CRM Online.
- Open
a web browser and go to Microsoft Dynamics CustomerSource:
http://www.microsoft.com/dynamics/customersource.mspx
- Click
on the “Log In to CustomerSource” link:
- Sign
in to Microsoft Dynamics with your Microsoft CRM Online Email Address and
Password, click the “Sign in” button to continue
- Click
on the Support link on the left side and select “New Support Request” to
submit a new support request:
- Click
on the “Dynamics CRM Online” category to continue:
- Complete
the New Support Request, a Microsoft CRM Support Engineer will follow-up
with you. For a speedy resolution,
be sure to include all the steps to reproduce the issue and submit screen
shots if possible.
Frank Lee is the President of Workopia, Inc. - Microsoft
Dynamics CRM certified specialist serving small to medium businesses nationwide. Frank has been actively involved with
Microsoft CRM implementations since Microsoft CRM v1.0 Beta.
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